Wellness Center Counseling and Health Services

The college experience is an exciting and often stressful experience.  Students are often balancing academic demands with other life roles. 

Students who are new to campus are adjusting to living in a new environment, new friends and academic pressures.  Other students are attending college with a pre-existing mental health condition. 

Counselors and Social Workers are available to assist you with the adjustment to college, relationship difficulties and developing skills to manage mental health symptoms that interfere with your academic, social or work functioning. 

Counselors and Social Workers provide a confidential, non-judgmental environment to assist you to increase self-understanding, learn healthy ways express and manage difficult emotions, access on and off campus resources, and learn and practice skills to support the change you are seeking.

Please complete the online New Client Paperwork form and the CCAPS assessment here to begin the process.  It should take about 15 minutes to complete the registration paperwork.

For additional questions, email the Wellness Center at Wellness.Center@msj.edu or call 513-244-4949.

The Mount proudly partners with TimelyCare to provide virtual counseling services available 24/7, 365 days a year.  Timely Care services are available at no cost for full-time students and $75 per semester for part-time students. View the TimelyCare flyer here.

 Services available include:

• TalkNow: 24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
• Scheduled Counseling: Choose the day, time, and mental health provider that best works for you.
• Psychiatry: Appointments are available through referrals from a MSJ Counselor.
• Self-help library and mindfulness tools.

Get started by scanning the TimelyCare QR Code below to download the App, or access your MSJ Timely Care login here to register with your MSJ email. 

Let’s Talk is a free and confidential meeting with a MSJ counselor for a brief 30 minute conversation.  Think, open “office hours” for counselors. 

This may be a good choice if:

• You have never been to counseling and wonder what it would be like to speak to a counselor.
• You have a specific problem you would like to talk through.
• You are unsure what resources are available to you.

Is this counseling?

• This is not a substitute for counseling and is not appropriate for urgent or mental health emergencies.  Please visit our Crisis Resources listed below for urgent or mental health emergencies.
• Students can schedule a Let’s Talk appointment by calling 513-244-4949, stopping in the Wellness Center during regular business hours or completing the online Let's Talk Consent Form here.

Are you a faculty or staff member who is concerned about a student?  The staff in the Wellness Center are available to meet with you for a consultation to provide information and resources.  Please note that confidentiality is the cornerstone of our work and we are not able to provide any information about current clients without a Release of Information. 

To schedule a time, please email the Wellness Center at Wellness.Center@msj.edu or call 513-244-4949.
 

Faculty and staff can make a student referral by completing the online referral form here.  We ask that you notify the student before the referral is made.  Please note that confidentiality is the conerstone of our work and we are not able to provide any information about referrals or current clients without a Release of Information. If you have additional question, please email the Wellness Center at Wellness.Center@msj.edu or call 513-244-4949.

Are you seeking counseling for yourself or a family member and need information about providers in the community?  For your convenience, the staff in the Wellness Center have compiled this summary of off-campus providers here.

You are encouraged to contact your insurance company to find out if these providers are covered by your insurance network.

We are excited to announce that the Mount’s Wellness Center will be providing expanded services in partnership with Tri-Health, the largest primary care network in the Greater Cincinnati region, beginning with the 2023-2024 academic year. This new approach to the Mount’s Wellness Center is aligned with the institution’s “student-first” services model.  TriHealth staff will have the autonomy and expertise to provide global outpatient evaluation and treatment for all full-time students on the Mount’s campus, including but not limited to:

• Sick visits;
• On-site prescriptions for many medications;
• Many required immunizations;
• Referrals for off-campus intensive and specialized medical care;
• Preventative care programming; and, 
• Significantly increased hours of service availability for students.​

The Mount proudly partners with TimelyCare to provide virtual medical services available 24/7, 365 days a year.  TimelyCare services are available at no cost for full-time students and $75 per semester for part-time students. Visit the TimelyCare flyer here.

 Services available include:

• Medical Now: On-demand support for common health issues, including cold, flu, and allergies.
• Scheduled Medical: Choose the day, time, and medical provider that best works for you.
• Health Coaching: Develop healthy lifestyle behaviors, including nutrition, sleep, habits, time management, and mindfulness.

Get started by scanning the TimelyCare QR Code below to download the App, or access your MSJ TimelyCare login here to register with your MSJ email. 

• For all students tranferring or beginning programs; January 16, 2024, you must waive your coverage or you will be automatically enrolled in the Mount St. Joseph University medical plan by January 31, 2024. 
• Open Enrollment begins December, 18, 2023.  Waive or Enroll in Anthem Student Advantage Health Insurance at: https://www.studentenroll.anthem.com/school/MSJ

Please contact the Wellness Center at 513.244.4949 or Wellness.Center@msj.edu if you have additional questions.

Mount Residential Students,

On May 11, 2023, the U.S. Department of Health and Human Services declared the end of the COVID-19 Public Health Emergency (PHE).  This led the Mount to end its global COVID-19 policy for all of campus and, instead, continue to expect all students, faculty, and staff to take responsibility for their health and follow the CDC Isolation Guidance if they test positive for COVID-19.  Fortunately, COVID-19 illness, hospitalization and death rates remain low regionally and nationwide.  Still, colleges and universities, particularly their communal living spaces, pose a unique risk when it comes to COVID-19.  (See attached information from the American College Health Association).    

With the launch of the 2023-2024 academic year at the Mount this week, there have been multiple reports of residential students testing positive for COVID-19.  Seton Residence Hall is at capacity, with limited available space for students who test positive for COVID-19 to isolate away from others.  In order to keep all students living in Seton Residence Hall safe and healthy, and consistent with the terms of the Mount Student Handbook and the 2023-2024 Housing Contract, the Mount is providing you with notice of the Seton Residence Hall COVID-19 Isolation Policy, which is effective immediately, as follows:

Symptoms, Testing, and Reporting:  Any Mount residential student who experiences any symptoms of COVID-19 must immediately take an over-the-counter COVID-19 test (available at local grocery and drug stores for approximately $10) or schedule an appointment with the Wellness Center to be tested on campus.  Positive test results must be immediately reported to the Wellness Center by contacting  513.244.4949 or Wellness.Center@msj.edu.  All Mount residential students who test positive for COVID-19 will be required to follow the CDC guidelines for isolation. 

Isolation:  Residential students who live in the Greater Cincinnati region are required to immediately vacate Seton Residence Hall and return to their primary residence for the entirety of their isolation period and until all of their symptoms resolve.  Residential students who must isolate, have available transportation, and have a primary residence that is outside of Greater Cincinnati but within a drivable distance from the Mount’s campus are also required to immediately vacate Seton Residence Hall and return to their primary residence for the entirety of their isolation period and until all of their symptoms resolve.   Any residential student who is unable isolate at their primary residence due to transportation or distance must immediately contact Dean of Students, Janet Cox, at 513.244.4466 to develop an isolation plan. 

Return to Campus After Isolation:  After the isolation period ends and no symptoms of COVID-19 are present, a residential student must contact the Wellness Center at 513.244.4949 or Wellness.Center@msj.edu to be cleared to return to campus and Seton Residence Hall.  Once a residential student is cleared to return to campus, the student must continue to follow the CDC requirements for post-isolation masking.   

Vaccination Recommendation:  Consistent with CDC and ACHA guidelines, residential students are encouraged to get one or more dose of the mRNA bivalent vaccine.

Questions about the Seton Residence Hall COVID-19 Isolation Policy should be directed to the Wellness Center at 513.244.4949 or Wellness.Center@msj.edu.

If you are experiencing an emergency, call campus police by dialing “0” on any campus phone, or dial 911 or go to your nearest emergency room.

988 National Suicide and Crisis Lifeline

Dial the number 988 on your phone to contact the National Suicide and Crisis Lifeline.  The Lifeline provides 24/7 free and confidential support for people in distress, prevention and crisis resources for your or your loved ones. Find more information on the 988 Crisis Hotline here.

On Demand 24/7 Emotional Support

Connect with TalkNow using the TimelyCare App for 24/7, on demand emotional support to talk about anything, including anxiety, relationship, depression, and school-related stressors.

• Access your MSJ Timely Care login here to register with your MSJ email.

MSJ Wellness Center

On campus confidential counseling services are available at the Wellness Center.  To schedule an appointment with a counselor, please call 513-244-4949 or email the Wellness Center at Wellness.Center@msj.edu

Women Helping Women (WHW)

This is an off-campus resource that states on their website WHW helps survivors find hope, healing, and empowerment through our confidential support services. We inspire the community to speak out against gender-based violence, and speak up for equal and healthy relationships. We educate and advocate that generations after us grow into change agents to prevent gender-based violence before it ever starts.

Visit the WHW website here.

MSJ Title IX/Sexual Violence Policies and Resources

The Title IX pamphlet is a comprehensive resource that provides information about the University’s policy and on and off campus resources.

We want to help you. 

Please contact the Wellness Center. The counselors in the Wellness Center can assist you to develop and plan and inform you of campus resources to help you get back on track.

Take the first step by calling us at 513-244-4949 or by emailing the Wellness Center at Wellness.Center@msj.edu